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List of Support Code for Error (When Paper Is Jammed)

If the paper is jammed, remove it following the procedure appropriate for each case.

Watch the movie (Windows)

Watch the movie (Mac)

  • If you can see the jammed paper at the paper output slot, the rear tray, or the manual feed tray:

    1300

  • If the paper tears and you cannot remove it from the paper output slot, from the rear tray, or from the manual feed tray:

    Paper Is Jammed inside the Printer

  • Cases other than above:

    In Other Cases